# I have used the admin account to login on the server where OpenCloud is installed. However when I try to access the server from any other computer I still get the "Failed to Fetch" error message.

 1. [FAQ](/ja/faq)
2. »
3. [Open Cloud](/faq/open-cloud)

The most probably Web Viewer can't reach Open Cloud Server. You need to perform the next steps:

1. *Change Web Viewer configuration:* [*https://cloud.opendesign.com/docs/index.html#/webviewer?id=build*](https://cloud.opendesign.com/docs/index.html#/webviewer?id=build)*. Parameter api\_host should point to the IP address of the Open Cloud Server.*
2. *Run Open Cloud Server with urls " dotnet OpenCloudServer.dll --urls http://0.0.0.0:8080"*

To create another user please use [Open Cloud Server API](https://cloud.opendesign.com/docs/index.html#/pages/server/opencloud_server).
